Mon - Thu 9:00am - 9:00pm
Fri - Sat 9:00am - 6:00pm
Sun Closed
Mon - Thu 7:00am - 7:00pm
Fri 7:00am - 6:00pm
Sat 8:00am - 4:00pm
Sun Closed
Mon - Fri 7:00am - 6:00pm
Sat - Sun Closed
Dealership hours of operation
Mon - Thu 9:00am - 9:00pm
Fri - Sat 9:00am - 6:00pm
Sun Closed
Dealership hours of operation
Mon - Thu 7:00am - 7:00pm
Fri 7:00am - 6:00pm
Sat 8:00am - 4:00pm
Sun Closed
Dealership hours of operation
Mon - Fri 7:00am - 6:00pm
Sat - Sun Closed

Extra Care Protection Used

Extra Care Protection PlansCount the ways Extra Care Protection enhances your driving experience.

  • Genuine Toyota parts
  • Factory-trained Toyota technicians
  • Assured, worry-free motoring
  • Potential higher resale value
  • Protects your budget against unexpected expenses
  • Protects against the rising cost of vehicle repairs
  • No deductible

With Extra Care Protection, your new Toyota has inflation-protected coverage from unexpected mechanical failure, road emergencies and much more. It is the affordable and cost effective way to guarantee your peace of mind and to protect your investment whether you buy or lease. ECP will enhance the quality experience of owning your new Toyota while helping to provide enhanced resale value in the future. Your choice of terms, with a wide range of kilometer limits to suit your driving needs, and service from over 1500 Toyota dealers across North America.


Extra Care Protection

Extra Care Protection Benefits

With Extra Care Protection, the used vehicle you purchase from your Toyota dealer can benefit from inflation protected coverage for unexpected mechanical failure, road emergencies, and much more. It is the affordable and cost effective way to guarantee your peace of mind motoring and to protect your investment. ECP will enhance the quality experience of owning your vehicle while helping to protect the resale value down the road. You must buy your plan at the same time you buy your used vehicle.

What if the vehicle still has a factory warranty?

ECP offers much more. Whether you lease or buy, it can provide you and your vehicle with coverage for services such as towing, emergency road service, rental assistance, trip interruption assistance and travel planning assistance. It can cover you and your used vehicle when your factory warranty ends providing coverage for terms up to 36 months or 60,000 kilometres, whichever comes first.

ECP is transferable!

Extra Care Protection enhances the resale value of your used vehicle. Once you sign over the agreement, all the new owner has to do is fill out a transfer form and send it to ECP. No cost, no fuss, no hassle. Extra Care Protection is affordable when you buy and it may add value to your vehicle if you sell because buyers prefer vehicles with ECP coverage.

All Toyota vehicles are eligible

Extra Care Protection is available on all used Toyota cars and trucks, including selected luxury vehicles. Ask your salesperson about eligibility and assure yourself you have protected your investment.

Following are the benefits of the Extra Care Protection Plan:

Mechanical Protection

Your Toyota consists of thousands of moving parts, so it's nice to know we'll be there for you, wherever you go. Your Extra Care Protection plan provides:

  • coverage of 16 major mechanical component groups
  • your choice of terms, with a wide range of kilometre limits to suit your needs and your type of driving needs
  • service from any of 1500 Toyota dealers across North America
  • peace of mind motoring

Vehicle Rental Assistance

ECP helps get you home even if your vehicle has to stay in the shop overnight due to the failure of a covered component.

  • up to $40 a day for a maximum of 5 days rental
  • additional 5 days if parts are on back-order
  • up to $400 rental assistance per occurrence

Trip Interruption
When you are over 300 kms from home, if a covered component fails call the toll-free number. ECP assists with up to $100 a day for 3 days for a maximum of $300 per occurrence.

  • hotel
  • meals
  • alternate transportation

Emergency Road Services & Towing

Mechanical Breakdown Towing

To your preferred Toyota Dealership within 50 kms or to the nearest Toyota Dealership within 300 kms. Simply dial our toll-free number for assistance 1-888-TOYOTA-8.

  • help is available 24 hours a day, 365 days a year
  • up to $250 towing per occurrence

Accident Towing

To your preferred Toyota Dealership within 50 kms or to the nearest Toyota Dealership within 300 kms. A second tow will be provided, if necessary, from an accident-reporting centre.

  • up to $250 towing per occurrence

Up to $100 each time, for any of these services:

  • boost a dead battery

  • provide key lockout service

  • deliver gas if you are stranded

  • change a flat tire

 

  • winching from a ditch

 

Travel Planning Assistance

Just call our toll-free number and receive your personalized travel planner which includes:

  • highlighted road, city and vacation area maps
  • tour and accommodation directories
  • alternate routes and trip log
  • list of Toyota Dealers en route
  • a package listing historical sites, attractions and entertainment along the way


Comprehensive Coverage Plan

The ECP Comprehensive Coverage gives you all the benefits of the Powertrain Coverage Plan plus the Major Component Coverage Plan. We have you covered with 16 mechanical component groups. The Comprehensive Coverage Plan is available for vehicles up to seven model years old.

 

Engine

Engine block and all internally lubricated mechanical components, cylinder heads, timing chain tensioner, valve covers, oil pan, engine mounts, intake and exhaust manifolds, turbo/supercharger assembly, crankshaft pulley, harmonic balancer, flywheel, flex plate, starter ring gear, oil pump, air cleaner assembly (except air filter), engine oil filter bracket/union, balance shaft, balancer housing.

 

Manual Transmission / Transaxle

Case and all internally lubricated mechanical components, extension housing, mounts, clutch master cylinder, clutch release cylinder.

 

Automatic Transmission / Transaxle

Case and all internally lubricated mechanical components, extension housing, oil pan, torque converter, mounts, shift solenoids, oil cooler and lines, oil pump, shift control computer.

 

Front / Rear Wheel Drive

Differentials and all internally lubricated mechanical components, CV-joints, U-joints, bearings, bushings, propeller shafts, axle shafts, yokes, couplings.

 

Four Wheel Drive (4WD)

Transfer case and all internally lubricated mechanical components, front/center/rear differential assemblies and all internally lubricated mechanical components, front hub and spindle assembly (including locking device).

 

Cooling System

Water pump and pulley, radiator, cooling fan assembly, thermal fan switch.

 

Fuel System

Fuel tank, engine control computer, fuel pump, fuel lines.

 

Front Suspension

Suspension arms, links and stabilizer bars, struts, bushings, wheel bearings, shocks.

 

Rear Suspension

Suspension arms, wheel bearings.

 

Steering

Steering gear housing and all internally lubricated mechanical components, control valves, steering column, steering column shafts and couplings, power steering pump and pulley, pressure hoses, steering control computer, steering knuckles.

 

Air-Conditioning

(Original equipment or Manufacturer's Approved Kits only). Condensers, evaporators, compressor and pulley, magnetic clutch, control units, expansion valve, receiver/dryer.

 

Brake System

Master cylinder, brake booster, calipers, wheel cylinders, ABS computer and actuators, master cylinder reservoir, proportioning valve.

 

Electrical System

Alternator and pulley, starter assembly, electronic ignition igniter, windshield wiper motor and washer pumps, power window motors and regulators, blower motors, power seat motors and gears, sunroof motor and computer, cruise control actuator and computer, power antenna, wiring harness.

 

High Tech Factory Installed

All sensors, all computers (including but not limited to: cooling system, keyless entry, theft deterrent, sunroof, air conditioning, transmission shift, steering control, ABS/VSC, shift lock).

 

Electrical Switches

Courtesy light, neutral safety, handbrake, reverse light, hood/trunk/glove box light, clutch safety, brake light, tailgate, driving pattern select.

 

Seals/Gaskets/Fluids and Lubricants

All seals and gaskets used to contain fluids/lubricants within covered components. Every ECP repair includes the replacement of coolant, refrigerant, transmission fluid and filter, engine oil and filter, hydraulic fluids and lubricants when required as a result of the failure of a covered component.

 

Extra Benefits

All three ECP plans keep you covered with these extra feature benefits: Towing, Emergency Road Services, Vehicle Rental Assistance, Trip Interruption Assistance and Travel Planning Assistance.

 

Owner Maintenance Items

Toyota Extra Care Protection Plans for used vehicles do not cover maintenance items such as but not limited to: bulbs, trim, moulding, glass, lenses, paint, exhaust system, brake pads, linings, upholstery, etc. These items are considered to be ongoing maintenance items and are the responsibility of the vehicle owner. Further details on owner's responsibilities are found in the owner's manual supplement.

This page is intended to provide an outline of Toyota Extra Care Protection Programs. For detailed information, see your Toyota Dealer. Coverage is based on information available at time of publishing and is subject to change without notice.


Powertrain Coverage Program

The ECP Powertrain Coverage provides protection for items such as the engine, manual or automatic transmission, front wheel drive and other components. We have you covered. With 7 mechanical component groups. Powertrain Coverage is available for vehicles up to seven model years old.

 

Engine

Engine block and all internally lubricated mechanical components, cylinder heads, timing chain tensioner, valve covers, oil pan, engine mounts, intake manifolds, turbo/supercharger assembly, crankshaft pulley, harmonic balancer, flywheel, flex plate, starter ring gear, oil pump, air cleaner assembly (except air filter), engine oil filter bracket/union, balance shaft, balancer housing.

 

Manual Transmission / Transaxle

Case and all internally lubricated mechanical components, extension housing, mounts, clutch master cylinder, clutch release cylinder.

 

Automatic Transmission / Transaxle

Case and all internally lubricated mechanical components, extension housing, oil pan, torque converter, mounts, shift solenoids, oil cooler and lines, oil pump, shift control computer.

 

Front / Rear Wheel Drive

Differentials and all internally lubricated mechanical components, CV-joints, U-joints, bearings, bushings, propeller shafts, axle shafts, yokes, couplings.

 

Four Wheel Drive (4WD)

Transfer case and all internally lubricated mechanical components, front/center/rear differential assemblies and all internally lubricated mechanical components, front hub and spindle assembly (including locking device).

 

Cooling System

Water pump.

 

Seals / Gaskets / Fluids & Lubricants

All seals and gaskets used to contain fluids/lubricants within covered components. Every ECP repair includes the replacement of coolant, refrigerant, transmission fluid and filter, engine oil and filter, hydraulic fluids and lubricants when required as a result of the failure of a covered component.

 

Extra Benefits

All three ECP plans keep you covered with these extra feature benefits: Towing, Emergency Road Services, Vehicle Rental Assistance, Trip Interruption Assistance and Travel Planning Assistance.

 

Owner Maintenance Items

Toyota Extra Care Protection Programs for used vehicles do not cover maintenance items such as but not limited to: bulbs, trim, mouldings, glass, lenses, paint, exhaust system, brake pads, linings, upholstery, etc. These items are considered to be ongoing maintenance items and are the responsibility of the vehicle owner. Further details on owner's responsibilities are found in the owner's manual supplement.

This page is intended to provide an outline of Toyota Extra Care Protection Programs. For detailed information, see your Toyota Dealer. Coverage is based on information available at time of publishing and is subject to change without notice.


Major Component Coverage Plan

The Major Component Coverage Plan is the affordable plan for those vehicles which may still have a remaining manufacturer's Powertrain warranty. We have you covered. With 11 mechanical component groups, this plan covers a substantial number of major components including air conditioning and selected electrical components. The Major Component Coverage Plan is available for vehicles up to seven model years old.

 

Cooling System

Water pump and pulley, radiator, cooling fan assembly, thermal fan switch.

 

Fuel System

Fuel tank, engine control computer, fuel pump, fuel lines.

 

Front Suspension

Suspension arms, links and stabilizer bars, struts, bushings, wheel bearings, shocks.

 

Rear Suspension

Suspension arms, wheel bearings.

 

Steering

Steering gear housing and all internal lubricated mechanical components, control valves, steering column, steering column shafts and couplings, power steering pump and pulley, pressure hoses, steering control computer, steering knuckles.

 

Air Conditioning

(Original equipment or Manufacturer's Approved Kits only). Condensers, evaporators, compressor and pulley, magnetic clutch, control units, expansion valve, receiver/dryer.

 

Brake System

Master cylinder, brake booster, calipers, wheel cylinders, ABS computer and actuators, master cylinder reservoir, proportioning valve.

 

Electrical System

Alternator and pulley, starter assembly, electronic ignition igniter, wiper motor and washer pumps, power window motors and regulators, blower motors, power seat motors and gears, sunroof motor and computer, cruise control actuator and computer, power antenna, wiring harness.

 

Electrical Switches

Courtesy light, neutral safety, handbrake, reverse light, hood/trunk/glove box light, clutch safety, brake light, tailgate, driving pattern select.

 

High Tech Factory Installed

All sensors, all computers (including but not limited to: cooling system, keyless entry, theft deterrent, sunroof, air conditioning, transmission shift, steering control, ABS/VSC, shift lock).

 

Seals/Gaskets/Fluids and Lubricants

All seals and gaskets used to contain fluids/lubricants within covered components. Every ECP repair includes the replacement of coolant, refrigerant, transmission fluid and filter, engine oil and filter, hydraulic fluids and lubricants when required as a result of the failure of a covered component.

 

Engine

Exhaust manifold.

 

Extra Benefits

All three ECP plans keep you covered with these extra feature benefits: Towing, Emergency Road Services, Vehicle Rental Assistance, Trip Interruption Assistance and Travel Planning Assistance.

 

Owner Maintenance Items

Toyota Extra Care Protection Plans for used vehicles do not cover maintenance items such as but not limited to: bulbs, trim, moulding, glass, lenses, paint, exhaust system, brake pads, linings, upholstery, etc. These items are considered to be ongoing maintenance items and are the responsibility of the vehicle owner. Further details on owner's responsibilities are found in the owner's manual supplement.

This page is intended to provide an outline of Toyota Extra Care Protection Programs. For detailed information, see your Toyota Dealer. Coverage is based on information available at time of publishing and is subject to change without notice.


Terms

You can select from 3 excellent levels of ECP coverage:

  • 12 months or 20,000 km*
  • 24 months or 40,000 km*
  • 36 months or 60,000 km*

*whichever comes first

Ask your Dealer for details regarding a plan that best suits your driving needs.


Pricing

USED PROGRAM - TOYOTA
Plan must be purchased at the point of vehicle sale.
Terms Available Powertrain
Coverage
OPTION "A"
Major
Component
Coverage
OPTION "B"
Comprehensive
Coverage
"A" + "B"="C"
Less than 100,000 km
36 mo./60,000 km
$1,450 $1,200 $1,600
Less than 120,000 km
24 mo./40,000 km
$1,250 $1,100 $1,500
Less than 140,000 km
12 mo./20,000 km
$1,100 $1,000 $1,400
Surcharge: Apply One (1) Surcharge of $200 (if applicable): 4x4 & AWD Trucks/Cars, Diesel, 8 Cylinder, Turbo/Supercharger
Vehicle Eligibilty: No more than 7 years back, including current model year

 

NOTE: Plans, Terms, Programs and Surcharges are subject to change without notice. The decision to accept any application will be at the sole discretion of Toyota Canada Inc.

Oil and Filter Program not offered with these programs.

Effective June 2009

Related Warranty and Protection Information