Would just like to share a thank you to a Service advisor, Judy, for a great interaction this morning. Although I only brought my 4 Runner in for an oil change she was super friendly, provided a very clear expectations on the process and other offerings. Made me feel like a valued first time customer. Will definitely consider Scarborough Toyota for future needs.
6 months ago
I just purchased a 2021 Toyota CH-R from this location. My salesman was a gentleman named GEORGE CHAU. He was extremely professional, patient, kind, compassionate and transparent with me the entire time. Over the course of 3 appointments I had made with him, I managed to get the best car for my budget and George helped me the entire way along. I would recommend anyone to ask for George because he was an absolute delight to work with. 5 years from now, I hope he is still there so I can buy another Toyota from him. I can promise you this, he is not your typical Car salesman trying to get the most money from you; he wants you to be happy with your purchase and with his services. Kudos George, and GO LEAFS GO!
6 months ago
I received excellent customer service from Joseph in the service department. He is an excellent representative, understanding and sincere in this field. I’ve been a Toyota customer for years and I have dealt with many representatives which are friendly, however, Joseph has demonstrated real concern in regards to servicing my car. I want to thank him for his professionalism and expertise and going beyond his duty in listening to my concerns about my vehicle. He found the issue causing the problem and got it fixed. He is an asset to Toyota and I recommend him highly. Thanks again for I have peace of mind while driving.
6 months ago
Took my 2010 Toyota Tundra in for their advertised 55 point inspection special as I will be racking up lots of kilometers soon. They didn't try to tell me something needed fixing when it didn't. Everything came back excellent except for the cabin air filter. The customer service representative was very patient, kind and helpful. As well, I had a question that the customer service rep couldn't answer so I spoke with the mechanic who was just as kind. I would definitely recommend Scarborough Toyota and go there again myself.
7 months ago
I’ve ever paid a visit to many different Toyota dealerships in Ontario. Scarborough Toyota is the one that impressed me most, so I decided to lease a car from here. I should say thanks to Daisy Chen, I think she is a very professional, enthusiastic and nice sales. She can both talk in English and Mandarin with me so that I can understand some terminologies much better. She showed great patience to me and always was willing to offer me the price that I am looking for. Very good experience to lease a car here today. I think I would like to recommend more potential customers to Daisy Chen and Scarborough Toyota because their service deserves it. Double thumbs and five stars
8 months ago
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